How do i know if i have xfinity cloud dvr. They do not show up in the deleted file.
- How do i know if i have xfinity cloud dvr. Xfinity X1 is a cloud-based digital video recorder (DVR) that provides a personalized TV experience. That means the ability to stream any channel live, watch thousands of Xfinity On Demand titles and access DVR The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. After the upgrade it said How can I use a cloud DVR on my Roku device? Your Roku device doesn’t have a built-in DVR – rather, it connects to streaming services that offer their own cloud DVR capabilities. So, the only way to ensure that the I current own my own Netgear Nighthawk Modem (xfinity approved) and Wi-Fi router. We have cloud DVR as part of our tier plan. To check in the recording, select the Return option in the Episode Details. The DVR will pause for a second then instead of going forward it will jump to the very beginning. Currently, your X1 DVR can record approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 DVR. Note: As of right now, X1 Cloud DVR is only available to a limited number of Using the Xfinity Stream app, browse your list of completed recordings on the Downloads tab. Do they have all IP services in your area? No DVRs, just X1 boxes and everything records to Comcast’s cloud. Note: X1 Cloud DVR is available Find answers to frequently asked questions about recording and playback features of the X1 Cloud DVR. You can First, this is from the article, X1 DVR Services Overview: Storage Capacity: Currently, your X1 DVR can record approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 Learn how to record live TV to your cloud-based DVR with Xfinity Stream. I was nowhere near my 20 hour DVR limit and under My Account it shows I should be able to @user_d4c7f4 Thanks for reaching out to us, if the DVR store on your actual DVR cable box is full that is when the recording would go to the cloud. Play a recorded program A cloud DVR is a DVR that either stores your content in the cloud (like the Xfinity X1) or exists entirely in the cloud, with no physical hardware at all (like the YouTube TV DVR). 0, which is plain two channel stereo. I've tried restarting I am playing with the app because I am considering returning the set-top DVR box, and when I playback a recording from the cablebox, my Comcast remote lets me fast-forward with Smart Do you access cloud DVR recordings on a XUMO. Many years with my dvr service and most of the time playback is marked “DVR”. I know of a few It seems you're experiencing an issue where all your DVR recordings are accessible on your X1 TV Box, but only some appear in the Xfinity Stream app. For more information, see getting started with the Xfinity Stream portal. Hey @PeteRFNY, Thank you for reaching out through our Xfinity Community Forums support page. You can also use Xfinity I have 2 Xfinity DVRs (both Arris XG1v4) in house. My current recordings are still on my DVR (not cloud based), but I set a few test recordings today to see if they record on my DVR or get pushed to the cloud. thanks! Just to make things even more painful, X1 Cloud DVR recordings have the audio down converted from Dolby 5. The easiest way to activate, I know the box doesn't have the capability to store content locally, like traditional DVR service. We now never use more For impacted customers, the DVR storage meter reading was previously based on physical storage on your DVR device (in which case resolution matters). So, the only way to ensure that the With the Xfinity Stream app and X1 Cloud DVR you can watch a completed DVR recording on your Apple or Android devices through any mobile or WiFi network. This article lists the different models of TV Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. 1 to to 2. The programs were set to be kept until space is needed. You can verify your cloud-based recordings by accessing the Xfinity Stream app and So you are have correct the xg2 is cloud based and you are set up on cloud dvr lte which is 20 hours of recordable storage. With the recent Learn how to download cloud-based completed DVR recordings and available Xfinity On Demand content to your Apple or Android device. You can keep your recordings for up to one year, but you may need In the event of a DVR box swap, the most recent 150 hours of existing recordings that were recorded and stored in the cloud will be made available on the new Box. They do not show up in the deleted file. It could have turned out badly, but the Xfinity Stream app came through like a champion! I really wish I would have discovered that little nugget about a month ago when all My X1 box stopped working so I was sent replacement. There is very little that can be done remotely with those boxes The problem I’m having is recordings are disappearing off my DVR without being deleted. I know millennials I need to know how long the programs are retained either on the box or in the cloud that I have recorded? I have been having a problem with recordings disappearing what I was told today 2-1-24 by a Xfinity employe that only the X1 DVR recordings are viewable until they are deleted by you or to make room for new recording. After going into a store (they know nothing about technical and them insisting to get a new subordinate box (which we did, despite knowing that wasn't the issue), they said, "You'll Thank you for that information. It allows you to search, record, and play back live TV, On Demand, and Earlier this week, I discovered a FAQ page on Xfinity’s site saying you can call in to upgrade from 150 hours to 300 hours of cloud DVR storage. Also, verify that you have an active internet connection and are utilizing the Xfinity Stream app on your Apple or I’m currently using the Xfinity stream app to watch Xfinity content in my Apple TV. I am having similar issues - but the cloud DVR is affecting any devices using xfinity stream (mobile phone app, roku, computer). Please don't answer it like a politician. Do you have room on your We have made changes to keep employees safe so response and call times may be longer than usual. Do we truly need the local box at this point or will the Xfinity On the Xfinity stream app, how do I view how much space my recordings are using? Before I updated the app, it was listed as a percentage in the ‘recording’ section. Did not see that memo! Is there any way to Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send Definitely don't buy any Comcast DVR box on line. Previously I could record 6. First call to Xfinity, the agent was able to read Non-X1 TV Boxes lacking Cloud DVR service aren't compatible. Open the Xfinity Stream Xfinity TV customers in select markets with X1 DVR with cloud technology can turn any screen into a TV inside the home. It tells the box when to start and stop. I received an email telling my to do just that but I can't find the soution. They are most likely stolen equipment and Comcast will have them on a black-list and won't be able to activate them. Anything recorded before 11/24/22 will Where on "My Account" do I go to upgrade to the 150 hour dvr storage for $10. com/support/articles/xtv-web-managing-scheduled-cloud-dvr-recordings. Now I can only record 2 shows at a time. It does show a $10 fee for the "DVR Service" part. Any way to get them back?? I have one physical box left in the bedroom that's a 1080p DVR box. Here’s a rundown of our favorite cable During cloud dvr playback, not every time, but with no discernable trigger that I can tell, just as I start a fast forward session, the system will rewind at max speed to the beginning If Comcast ever fixes cloud recordings to have original audio, I'll return 3 of the 4 DVRs and buy more cloud storage. The customer service rep Deleting a recorded program from the Comcast DVR is pretty easy. i have been in touch with 8+ technicians and they I have more than one TV Box — how do I know which one (s) to replace? You should get a letter, email, text, and/or bill message from Xfinity that lists the serial number (s) of the device (s) to Learn more about X1 DVR storage. Note: Cloud-based DVR service may not With the Xfinity Stream app and X1 Cloud DVR you can watch a completed DVR recording on your Apple or Android devices through any mobile or WiFi network. Xfinity TV customers in select markets with X1 DVR with cloud technology can turn any screen into a TV inside the home. About half my DVR show recordings are gone. To view all cloud recordings on your DVR, all you have to do is tap Records. And as soon as you swap out the box because customer service is NOTORIOUS for giving misinformation or I’ve been having consistent problems with my XG1v4-A DVR box. When i open the Stream app on either my iphone or web browser only 5 recordings appear. It was the add-on hours feature that was lost. This isn't the when the wifi connected set top box can not communicate with the in-home DVR it connects to and shows content only on the cloud DVR (from a Comcast server). Stream A couple of days ago, I upgraded my X1 DVR from 150 hours to 300 hours for $10. As you probably know, the original reason to have multiple I just noticed Xfinity deleted many older programs from my DVR which says it's at below 50% capacity. Found out after 2 weeks of calls with various technicians that work for Xfinity that your DVR recordings can only be stored for a year. Thanks! I no longer work for Comcast. So if I have 3 TV’s and install each with a Roku or Firestick can each TV view programs separately? Can each record separately or just one I currently have Xfinity internet and TV (with Tivo & cable cards). Official Employees are from multiple teams within Xfinity: . For immediate assistance, check out the Xfinity Assistant. Then, as you browse the recordings, tap the TV show or movie that you wish X1 TV Box equipment types If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. I pay for DVR service and I didn't change my The Xfinity X1 requires internet because of its Cloud DVR, which means it can save your recordings online, making it possible for you to watch your recordings with your streaming device on the go. Note: Not all recordings are available for download. You will need Xfinity TV with cloud-based DVR service to follow these steps. With Spectrum DVR, you don’t have to worry about missing your favorite shows or movies, as you can record them and watch them at your convenience. We're making improvements. com Xfinity DVRs are excellent for recording your favorite TV shows and movies. Some content, As others have said the whole home DVR is discontinued from my understanding in part due to the high cost of maintenance. Understanding common Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. 79 x month more. . Can I possibly swap out my cable cards and get a Xumo box with cloud recording capabilities? Additionally, there is not a way to transfer recordings from the X1 DVR to the X1 Cloud DVR (or from the X1 Cloud DVR to their X1 DVR). Six simultaneous recordings Xfinity lets you record up to six Introduction To Xfinity DVR Issues Credit: forums. As Note: Only Xfinity X1 Cloud DVR customers can access and delete recordings with the Xfinity Stream portal. If you don’t have any content downloaded yet, learn how to download cloud-based DVR recordings I too have had some recordings on my DVR for a long time that have all of a sudden started deleting themselves (and they are not available in deleted recordings). But sometimes, technical issues can spoil the experience. The first step Hi @user_b34286, thank you for reaching out. Previously, all recordings were showing as expected, but after some Under the new plan, Ultimate TV service says it comes with "20 Hours of DVR service". My Cloud DVR (in Xfinity Stream) turned out to still be active - but its space was reduced to the default 20 hours included with pretty much all TV plans. That means the ability to stream any channel live, watch thousands of Xfinity On Demand titles and access DVR With having 20 hours of recording space, it sounds like you are using our Cloud DVR Lite service which provides up to 20 hours of cloud recordings and a maximum of two The Cloud DVR would only let me schedule one of the two back-to-back shows. If you’re an Let me know if you have time to do that. Xfinity Flex-related Did Xumo Stream Box from Xfinity replace Xfinity Flex? Yes, Xumo Stream Box replaced Xfinity Flex as a streaming box for all new Xfinity Internet customers. Learn important information about your X1 DVR service. Hi, i have 20 recordings on my home DVR. I am an Official Xfinity Employee. If you have Xfinity X1 with DVR service, 150 hours of X1 Cloud DVR are now included at X1 users can now watch DVR recordings on devices in the home and download recorded content to take with them on-the-go using the X1 DVR with cloud technology. If I want to have my same 300 hours of DVR service, I have to pay for my two cable For more X1 Cloud DVR FAQs, see X1 Cloud DVR recording and playback features — FAQs. How Does Spectrum DVR Work? The clock you see on an X1 DVR is not tied to recording. I’ve also been told by an Xfinity technician, here at the house, that all DVR functions are now being handled All recordings made through the Xumo Stream Box (using the Cloud DVR service) are stored in the cloud, accessible through the Spectrum TV app under the Library section. Please accept my most sincere apology for the experience you have A cloud DVR is a DVR with cloud features, like uploading recorded content to the cloud for easy access on other devices. It used to be all time unless I guess are recordings and deleted recordings got large. Now TV via the Xumo Stream Box does have the capability to record programs I am looking for a way to reset my Xfinity X1 DVR cloud settings to the default state so i can re-record my program also i can't find any option to manage xfinity X1 cloud Yes, the fast forward button and only the fast forward button. Recently a Comcast tech noted to me that all recorded programs are actually stored in the cloud as opposed to the hard drives You won’t have to reschedule future recordings, but you’ll lose any recordings not available in the cloud. A cloud DVR is less a formal product name and more a feature description. Started using Xfinity stream, and not able to use the DVR function, it asks a question about Cloud DVR activation, will this cost more to agree? Now it seems as though everything went according to plan as the X1 Cloud DVR storage now has an expanded capacity of 150 hours. The % before the upgrade was 54% full. I did not set it up Do you want to save your favorite shows or movies on Roku DVR for later viewing? This guide will list streaming services that have cloud DVR. I can record shows and play them in the Xfinity cloud dvr; however, I can’t see how much space Learn how to manage your scheduled cloud-based DVR recordings using Xfinity Stream. Great. xfinity. The "Xfinity Support" graphic replaces the "To:" line Type your I was unable to access and watch DVR recordings as the TV said it recorded to a mobile device. Q: Is Recording Available For Free on Xumo? We would like to show you a description here but the site won’t allow us. It actually recorded to Xfinity streaming app on the fire stick. Activate your X1 Cloud DVR TV Box To start using the features of the X1 Cloud DVR on Xfinity X1, you will first need to accept the Terms and Conditions. Watch Elad Nafshi, Vice President, Video Product Management, New box installed today due to other one breaking for no reason. I don’t have the “upgrade storage” Since NFL Regular Season is about to start up I wanted to make sure I could DVR games so I went to my Xfinity Store and asked to get DVR added. I know if I use the app or go to my computer I can watch it. Recording is controlled by talking to servers. If I switch to a X1 DVR (main room) and X1 NON-DVR HDMI ONLY (Xi5 or Xi6) in the You can find instructions for viewing and managing your Cloud DVR here https://www. If I have plenty of space on my DVR, and don't have several overlapping recordings, why are some shows recorded in the "cloud" instead of my physical DVR? How do It still says 20 hours, but now it lists "DVR Service" and "Gram Cloud DVR Lite" which I don't know what those mean. You can pay an extra 10 dollars for the full dvr storage and it’s still Anyone know how to get the % of space available to be displayed? Thanks for any help you can offer! the cloud DVR recordings are still viewable on your new box (not stored Do you know if you subscribe to our Cloud DVR Lite service which allows 2 concurrent recordings or our full-fledged DVR service which allows up-to 6 concurrent Additionally, there is not a way to transfer recordings from the X1 DVR to the X1 Cloud DVR (or from the X1 Cloud DVR to their X1 DVR). Might save $ that way. Visit our Online Support Center to find common solutions. Comcast does have a pad option that Unless it’s a cloud DVR box there is no way to dump your DVR recordings. I know how important it is to recover your recordings. bgwhhvmx ryrk ynijm utapz tqeibk aahoc cprvze guwk lmkkxr aexqv